Your loan profits will be credited immediately to your payroll account and you may get an SMS alert from 2346.
Am I going to be charged for my SMS demands? All SMS needs and verification with correct structure are COMPLIMENTARY for world and Smart.
What are the results I still be charged if I sent an incorrect syntax, will? Yes. All SMS with wrong format or from mobile figures that have been perhaps maybe maybe not signed up for the system are charged P2.50 per text, for world, Smart and Sun readers.
Exactly just How will I understand if my SMS availment is authorized? After delivering an SMS availment demand, you can expect to get an answer from 2346 showing approval of the demand.
Have there been any instances when SMS availments had been disapproved? Yes. SMS should be disapproved or refused if:
- Mobile phone number just isn’t registered
- SMS format is wrong
- Business contract is ended
- Required quantity surpassed restriction towards the client
- Client comes with a current loan availment
- With space in Salary Credits within six months
- Consumer has resigned from the business
Which are the reminders that i have to consider to ensure my availment will become successful? Please make sure that the after things are followed properly:
- Text the most suitable keyword that is initial SBCSALAD space AMOUNT space # OF DEDUCTIONS
- Text the proper keyword for agreement/approval:SBCSALAD AGREE
- Forward message to 2346.
- Utilize the mobile quantity that is signed up for SALAD.
- Ensure the number that is mobile a regular load with a minimum of P2.50.
We delivered my SMS syntax demand precisely but would not get any response. Just Just What can I do? You may phone our customer care Hotline at 8887-9188 or e-mail email protected for further help.
Report the incident:
- Keyword sent
- Date of SMS
- Period of SMS
- Mobile Phone Quantity
- Or perhaps simply offer the screenshot associated with the message
Request modification of mobile quantity signed up for SALAD, please phone customer support Hotline at 8887-9188. Allow 3 banking times to process your demand.
Just exactly exactly What I still avail of SALAD if I lose my mobile number, can? Yes. Merely ask for a big change of one’s mobile quantity through our customer support Hotline at 8887-9188. Please enable 3 banking times to process your demand
Just exactly just What I use both to avail of SALAD if I have 2 mobile numbers, can? No. Our SALAD system is only going to connect you to definitely one (1) mobile quantity
If my ATM card gets lost or taken, may I still avail of SALAD? Yes. Also without having the ATM Card, your approved SALAD availment will be credited to still your payroll account. Nonetheless, we urgently encourage one to go to the SBC Branch nearest you and ask for an ATM Card substitution to permit you access that is immediate the funds.
What the results are if my salary is inadequate to pay for for my amortization? If the income is inadequate when it comes to amortization quantity, the repayment will undoubtedly be considered вЂњMissedвЂќ amortization. This is deducted in the next payroll date along with the quantity due for the current cut-off PLUS one more вЂњlate payment costвЂќ amounting to P125 per missed re payment into the timeframe regarding the loan. After loan readiness, a hard and fast cost of P250 will apply each month.
We missed my amortization payroll that is last am I able to spend on the countertop? Yes. You could make an non-prescription (OTC) re re payment in almost any Security Bank Branch nearest you. Kindly be sure to do the immediate following:
- Utilize the BILLS PAYMENT slip
- Indicate re payment is for SALAD
- Indicate your amortization that is monthly plus
- Indicate your enrolled number that is mobile
In the event of standard, a text is going to be provided for you for reminder.
Do a discount is got by me or a waiver of fees if we missed my loan re payment? No. Our belated re re payment fees are fixed.
just exactly How am I going to understand if i’ve missed re re payments? Our SBC Collections Team will coordinate to you via phone, SMS, Letter and email or using your HR Representative.
Am I going to have the ability to see my SALAD deductions within my payroll account? Yes. SALAD deductions is visible within the payroll account. Though it isn’t mirrored regarding the clientвЂ™s spend slide considering that the payment technique is via Automatic Debit Arrangement (ADA) from payroll credits.
Exactly exactly just What if i’ve the amount of money to pay-off my loan, am I able to end my Salary Advance? No. Pre-termination just isn’t permitted under Salary Advance.
We already paid 50% of my loan, can I straight away re-avail Salary Advance? No. Re-availment is just permitted upon complete re re payment of current loan.
We paid 100% of my loan, whenever could I re-avail? Please enable three (3) banking times after your last re re re payment due date before re-availing SALAD.
How can I deactivate my Salary Advance? Fill-out the Letter of Intent to Deactivate SALAD Enrolment. Just click here to install the page, fill the details out, and deliver to email protected . Processing time is 1 day that is working.
Essential reminder: you can easily simply be permitted to deactivate your SALAD account should this be in status of ACTIVE.
How to re-avail? Re-availment procedure is similar while the means of your first Availment. You can just text:
SBCSALAD space AMOUNT space # OF DEDUCTIONS to 2346 and proceed with the succeeding SMS guidelines.
Where could I phone if i wish to ask further questions regarding Salary Advance? You might phone our customer care Hotline at 8887-9188 or e-mail email protected for further help. Please make sure that you have the details that are following hand:
- Payroll account quantity
- Mobile phone quantity signed up for Salary Advance
- Description of complaint or issue